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Is Captiva Homes a 5-star builder?

Yes. Captiva Homes earned 5 stars in the Home Builders Federation's 2026 customer satisfaction ratings, based on surveys of its buyers eight weeks and nine months after moving in.

HBF rating 2026

5 stars

5-star in 2026

New Homes Quality Code

Not found

Ombudsman access

Company health

Good standing

Companies House

Ratings

Customer satisfaction

Home Builders Federation

2026: 5 stars2025: not listed

The HBF surveys new-home buyers eight weeks and nine months after they move in, about quality and after-sales service. Builders scoring 4.15 out of 5 or more earn 5 stars.

HBF star ratings ↗

Protection

New Homes Quality Code

Builders on the New Homes Quality Board register follow its code, and their buyers can take complaints to the New Homes Ombudsman.

We couldn't find Captiva Homes on the register. Many builders still follow the older Consumer Code for Home Builders, so ask which code covers your home before you reserve.

You're covered if the company selling your home is active and you reserved on or after its registration date. Search the register ↗

Company health

Captiva Homes Limited

Active, filing on time, and no insolvency on record.

Status
Active
Incorporated
2005 · 21 years
Latest accounts
To 30 Jun 2025Next due 31 Mar 2027
Filing
On time
Insolvency history
None

Company 05374785. Your contract may be with a regional subsidiary: check the name on the reservation form. Companies House record ↗

Before you reserve

Questions to ask Captiva Homes

  • What have similar plots on this development sold for?
  • Is there an estate management charge, and what does it cover?
  • Which warranty covers the home, and which consumer code?
  • When will it complete, and what is the long-stop date?
  • Can I book an independent snagging inspection before completion?
  • What is included in the price: flooring, turf, appliances?

Questions

Is Captiva Homes a 5-star builder?

Yes. Captiva Homes earned 5 stars in the Home Builders Federation's 2026 customer satisfaction ratings, based on surveys of its buyers eight weeks and nine months after moving in.

What is the HBF star rating?

The Home Builders Federation surveys buyers of new homes eight weeks and nine months after they move in. Since 2026, builders scoring at least 4.15 out of 5 across quality and after-sales service earn 5 stars; there are no lower star levels.

Is Captiva Homes registered with the New Homes Quality Code?

We couldn't find Captiva Homes as active on the New Homes Quality Board register. Many builders still follow the older Consumer Code for Home Builders, so ask which code covers your home before you reserve.

Is Captiva Homes financially sound?

Companies House lists Captiva Homes Limited (05374785) as active, with accounts filed to 30 Jun 2025. Active, filing on time, and no insolvency on record.

How do I know if a Captiva Homes home is fairly priced?

Compare the asking price per square metre with plots already sold on the development, allow for the new-build premium, and negotiate extras as well as price. Proptel's new-build check does this for one plot for £9.99.

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